QueenVegas goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. We employ industry standard security protocols (128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner. This technology protects you from having your information intercepted by anyone other than QueenVegas while it is being transmitted between you and QueenVegas.
As part of the QueenVegas registration process, we ask for a number of personal details, including your first and last name, physical and billing address as well as e-mail address and date of birth. We will need this information to open your account, to process transactions and for customer service purposes. Rest assured that under no circumstances will we pass on or sell these details to a third party. This information may also be used in conjunction with your private Username and Password to verify your identity. The only exception to this policy is if you have a big win – then we may use your username and/or first name for promotional purposes.
Cookies are small files containing information that enables a website to track its visitors. To enable QueenVegas to find out which advertisement brought you to our website, we may use the QueenVegas cookies on your computer. In the event that we do collect such information, you will remain personally unidentifiable and we will not share this information with any unconnected third party.
The QueenVegas advertising system logs IP addresses in order to supply more accurate marketing features, such as language specific banners. It does NOT record any e-mail addresses, so rest assured that you will not receive any spam mail as a result of giving us your address.
As a member of QueenVegas, you are solely responsible for all actions taken using your QueenVegas account. We advise you to keep your Username and Password secret at all times: under no circumstances should you give out this sensitive information to other players at QueenVegas or anywhere else online or offline. If for some reason you believe that your Username or Password have been compromised in any way, you should notify the QueenVegas Customer Support team immediately.
For legal reasons, QueenVegas may be required under certain circumstances to disclose your personal information. Reasons for this may include: